Delivery Manager

Cleveroad is a service IT company with structured processes, a stable backlog, and a strong team. We are currently looking for an energetic, tech-savvy, and result-oriented Delivery Manager who will help us improve delivery processes, ensure service quality, and support long-term cooperation with our clients.

What you’ll do:

• Collaborate with account managers to deeply understand clients' business goals and priorities.
• Oversee delivery processes across projects (approx. 80 FTE), proactively identify and mitigate risks.
• Conduct health checks, project audits, and gather/analyze delivery metrics.
• Own incident management and farming of existing accounts (growth, upsell).
• Take part in presales: prepare commercial and technical proposals.
  Drive internal delivery efficiency and suggest process improvements.
  Work with documentation, architects, SPMs, and tech leads to ensure proper resource planning.
• Ensure the financial health of projects (monitor receivables, budgeting, etc.).
  

Who you are:

• You have 2–5 years of experience as a Delivery Manager / Program Manager / PM Lead in a structured outsourcing company.
• You’ve worked on projects with 30+ FTE, have farming experience, and have managed post-launch support.
  You understand different cooperation models: Fixed Price, T&M, Dedicated Team.
• You have a solid understanding of SDLC and know how to adapt it to different projects.
  You have a technical background, can work with documentation, interpret metrics, and understand quality indicators.
• You are experienced in working with delivery metrics, incident tracking, and reporting.
  You are results-driven, decisive, and have a proactive, hands-on attitude.

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English level: Upper-Intermediate (B2) or higher.

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What we offer:

• Competitive compensation and social package.
  Full financial and legal support for private entrepreneurs (FOP).
• Opportunities for professional growth and a career path to Head of Delivery.
• Personalized development plan.
• Opportunity to work with top-tier international clients.
  
  

Feel this role fits you? — Send us your CV!

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Андрій Пікуль

Рекрутер

Linkedin

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